Frequently Asked Questions

RightHold is a compliance management platform built specifically for UK landlords and letting agents. It helps you track gas safety certificates, EPC ratings, deposit protection, EICR reports, and all other compliance obligations under the Renters' Rights Act 2025.

RightHold is designed for private landlords (from 1 property to large portfolios), letting agents, and property management companies operating in the UK private rented sector.

The Renters' Rights Act 2025 is the most significant reform to England's private rented sector in 30 years. It abolishes Section 21 no-fault evictions, reforms Section 8 possession grounds, introduces the Private Rented Sector Database, regulates rent increases, and introduces new requirements for pet requests and property standards.

Phase 1 of the Renters' Rights Act takes effect on 1 May 2026. This includes the abolition of Section 21, reforms to Section 8, and the introduction of the PRS Database. Further phases will roll out over subsequent months.

RightHold starts at £9.99/month for the Landlord plan (up to 5 properties). Portfolio (up to 25 properties) is £29.99/month, Agency (up to 50 properties) is £59.99/month, and Agency Pro (up to 200 properties) is £99.99/month. Save 25% with annual billing. All plans include a 14-day free trial.

Yes, all plans include a 14-day free trial. No credit card is required to start. You can explore all features during the trial and only pay if you decide to continue.

Yes, you can cancel your subscription at any time. If you cancel, you'll retain access until the end of your current billing period. We also offer a 30-day money-back guarantee.

RightHold covers gas safety certificates, Energy Performance Certificates (EPC), Electrical Installation Condition Reports (EICR), deposit protection, smoke and CO alarms, HMO licensing, selective licensing, PRS Database registration, Section 8 evidence building, rent increase tracking, and pet request management.

Yes. RightHold is GDPR compliant, uses SSL encryption throughout, stores all data in UK data centres, and is monitored by Sentry for errors and performance. We never share your data with third parties without your explicit consent.

Yes. Our Agency and Agency Pro plans are designed for letting agents managing properties on behalf of multiple landlords. You get multi-user access, bulk import tools, portfolio analytics, and dedicated support.